To begin using ACH Debit or to make changes to an existing account, please take the following steps:
For faster processing, please email the application to ACH-Customs@cbp.dhs.gov.
If you prefer to mail the application, please send the form to:
U.S. Customs and Border Protection
Revenue Division
ACH Debit Applications
8899 E 56th St
Indianapolis, IN 46249
Please call (317) 298-1200 ext.Please call (317) 298-1200 ext. 1098 if you have any questions.
After receiving the application, if CBP finds errors, they will reject the application. If CBP finds no errors, they will process it.
For new applications, the process can take up to 15 business days from the date of receipt. For changes to an existing ACH account, filers should allow at least three business days for processing.
Once CBP creates the ACH account, CBP will assign the filer a unique PUN, which CBP uses as a security measure. CBP will only share the PUN with the point of contact listed on the ACH Application. Payers will use the PUN to identify themselves when attempting to submit payments.
To begin using ACH Credit, please take the following steps:
For the fastest processing, please email the application to ACH-Customs@cbp.dhs.gov.
If you prefer to mail the application, please send the form to:
U.S. Customs and Border Protection
Revenue Division
ACH Debit Applications
8899 E 56th St
Indianapolis, IN 46249
Please call (317) 298-1200 ext. 1098 if you have any questions.
CBP reviews the application for accuracy. If everything looks correct, CBP provides the filer with a payment format to provide to their bank.
The filer’s bank must test and validate the payment routing and account data by sending a pre-notification transaction with the addendum record. The filer must initiate a pre-note, non-dollar amount ($0), with the addendum record transaction, and must notify CBP of pre-note date. Once the filer completes the pre-note transaction, CBP will notify the filer when they may begin submitting payments.
To participate you must have a federally-assigned taxpayer identification number and an U.S. bank account. ACH Vendor/Miscellaneous Payment enrollment forms may be obtained by contacting the Revenue Division in Indianapolis, IN. Please confirm with your bank, the banks transit routing number and your account number to avoid transactional errors.
Complete an ACH Vendor/Miscellaneous Payment enrollment form. If there are multiple suffixes for the taxpayer identification number and only one depositing account, attach a list of each suffix you want to include to the enrollment form. If there are multiple suffixes for the taxpayer identification number and each suffix will have its own depositing account, you will need to complete an ACH Vendor/Miscellaneous Payment enrollment form for each suffix. Be sure the ACH Vendor/Miscellaneous Payment enrollment form is signed by a company representative. Mail or fax the enrollment form to:
U.S. Customs and Border Protection
Revenue Division
Attn: ACH Refund
8899 E 56th St
Indianapolis, IN 46249
Phone: (317) 298-1200 x 1178
FAX: (317) 290-3167
Email: gmb.achrefundsupport@cbp.dhs.gov
The NFC will contact you in writing by fax and mail to inform you of the effective date of your ACH participation.